Customer Service Quality Assurance Jobs in Montréal
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Search Results - Customer Service Quality Assurance Jobs in Montréal
Zaddons-Montréal
Position: Customer Support Specialist
Location: Montreal (Hybrid)
Reports to: Director of Customer Experience
About Zaddons
Zaddons develops specialized add-ons that enhance the scheduling capabilities of HRIS platforms. With a focus...
Pro Ingredients Inc-Montréal
and specialty products on the market. We pride ourselves in our commitment to customer service, integrity, and market knowledge.
For industry segments such as bakery, beverages, snacks, dairy, pet treats and pharma/nutraceutical, we have various ingredient...
St-Amour & Associates, Senc.-Montréal
and sanitation requirements.
• Collaborate with logistics and customer service functions on transportation-related issues, as well as any other internal functions requiring warehousing services or expertise.
• In collaboration with the corporate logistics...
appcast.io -
Vicevibe-Montréal
and an ability to think out-of-the-box
Solid time management skills
Java experience is a must
Selenium, testng, experience is a must
Jenkins experience is a must
Maven experience is a plus
PHP/MySql experience is a plus
Innate sense of customer service and desire...
Domtar-Montréal
and Process Validation: Collaborate with business partners (e.g., Cash App, Deduction, Customer Support, Sales, BU Controllers) to validate current processes/reporting and to improve upon them as required. KPI Monitoring and Reporting: Support...
CPG Executive Search Inc.-Montréal
understanding of our Client's value proposition, customers’ business objectives and applicable government regulations to promote innovative products and customized service model.
Develop and coordinate strategies with the sales and marketing department...
Waste Robotics Inc.-Montréal
development timelines, and communicate project progress to stakeholders.
• Collaborate with Production and Customer Support teams for commissioning and level 3 support.
Innovation & Improvement
• - Stay up-to-date with the latest frameworks, libraries...
Domtar-Montréal
perform impact assessments, and identify corrective actions.
Reporting and Process Validation: Collaborate with business partners (e.g., Cash App, Deduction, Customer Support, Sales, BU Controllers) to validate current processes/reporting and to improve...
airbnb, Inc.-Montréal
resorts, premium travel services, high-net-worth client support, or concierge services.
• Bilingual proficiency in French and English is highly preferred.
• Extensive background in quality assurance, customer experience strategy, or service training within...
appcast.io -
BRP-Montréal
as well as ensuring the back-end system processes are functioning properly
Assisting customer service, external service partners and BRPs application support teams in incident resolution
Ensure customer sales, support and shipping/delivery related...
Brain Finance-Montréal
excellence.
Your daily responsibilities
• Design, automate, and maintain detailed performance reports, dashboards, and scorecards that provide insights into key contact center metrics (Collections and Customer Service);
• Develop weekly and monthly...
appcast.io -
Valsoft Corporation-Montréal
in quality assurance, and a keen sense of customer service. This individual will be responsible for designing and delivering training sessions, ensuring the quality of processes and products, and occasionally providing effective support to clients.
Here is a little...
workable.com -
Telus International (CDA) Inc.-Vancouver, 3681 km from Montréal
teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing...
Abbott Laboratories-Montréal
by delivering excellent customer service.
The Nutrition Communications Specialist (NCS) ensures the Nutrition Communications team responds to requests from external and internal customers for specific medical/technical information about the Abbott Nutrition...
jobs.abbott -
Montréal
customer service, web analytics and web technologies.
• Develop, prioritize and lead the execution of Digital & ECommerce strategies and initiatives to support the overall company plan and growth objectives in partnership with the business.
• Direct...
icims.com -
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