Customer Service Quality Assurance Jobs in Montréal
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Search Results - Customer Service Quality Assurance Jobs in Montréal
Beiersdorf-Montréal
at warehouse, manufacturing sites
• Preparing monthly quality reports that reflect consumer and customer complaints, OSQ and Audit Plans
• Helping ensure that Global/Regional BDF QA requirements are implemented
• Assisting in performing quality store checks...
Medavie-Montréal
maintaining the reputation of excellence in customer service
• Develop test plans and execute test cases to validate changes to the system or interfaces
• Maintain an effective level of communication
Required Skills:
• Education: College or university degree...
Medavie-Montréal
effort to improve operations, streamline work processes and work cooperatively and jointly to provide quality customer service.
• Responsible for Center’s Quality Assurance processes including case evaluations, dispatch deployment evaluations, customer...
Bureau Veritas Switzerland AG-Montréal
samples must be labelled and pushed to preprocessing; - Send out any tests that require subcontracting to an accredited laboratory that has been designated by supervisor; - Work in a team with the customer service group (project managers/assistants...
appcast.io -
Valsoft Corporation-Montréal
professional to fill the position of Trainer with responsibilities in quality assurance and support. The ideal candidate will have a strong background in training, expertise in quality assurance, and a keen sense of customer service.
This individual...
workable.com -
COMPASS GROUP CANADA-Montréal
about quality and customer service.
• Very detail-oriented individual and a strong team player.
• Good client relationship management skills.
• Excellent communication skills (written and verbal) in French and English.
• Proficiency with MS Outlook, Word...
appcast.io -
Medavie-Montréal
Core Operations, reports to the Operations Manager. The incumbent is the key contact for our team of customer support representatives and is accountable for the efficient flow and operations of their assigned team. The incumbent will oversee the daily...
Montrium Canada-Montréal
with technical teams and subject matter experts to define and elaborate the concepts and designs.
2. Collaborate with senior designers and cross-functional teams (product managers, customer support specialists, software engineers, and subject matter experts...
appcast.io -
Equifax, Inc.-Montréal
optimize workflows, and relationships with third-party providers. They will improve operational efficiency, customer satisfaction, and service delivery.
This is a hybrid role, requiring in-office presence on Tuesdays, Wednesdays, and Thursdays.
What you’ll...
appcast.io -
BrainFinance-Montréal
reports, dashboards, and scorecards that provide insights into key contact center metrics (Collections and Customer Service); - Develop weekly and monthly performance reports for the senior leadership team; - Leverage BI tools such as Power BI and Tableau...
EQ Bank | Equitable Bank-Montréal
transactions are processed in a timely and efficient manner in order to meet tight deadlines. The incumbent will provide the highest level of internal and external customer service while fielding mortgage broker and client inquiries.
(10%)
• On a daily basis...
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