Customer Service Quality Assurance Jobs in Montréal
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Search Results - Customer Service Quality Assurance Jobs in Montréal
Lightspeed-Montréal
support platforms to document, track and resolve interactions
• Assist with the identification, reproduction and escalation of product issues and bugs to the Quality Assurance team, tracking through to resolution with each customer, partner and Lightspeed...
appcast.io -
Ecolab Inc.-Montréal
Ecolab is seeking a Brand Protection Advisor to join its EcoSure division, an industry leader in food safety and total quality assurance. Our specialists are valued food safety & QA experts, trusted by our customers in the food service, long term...
Manulife Financial Corporation-Montréal
Cycle Time: Ensure prompt and efficient service by maintaining a cycle time that supports timely decisions and exceptional customer service.
Mentorship and Coaching: Provide guidance, mentorship, and coaching to junior underwriting staff to enhance...
Genetec Inc-Montréal
across key business units, including Sales, Finance, Customer Service, and Operations.
Your day at a glance:
• Release Planning: Plan, schedule, and execute solution releases across multiple environments, including Development, QA, UAT, and Production...
appcast.io -
Goodfood Market (TSX:FOOD)-Montréal
with Supply Chain, Quality Assurance, R&D, Customer Service, and HR to ensure operational alignment and performance.
Serve as a key liaison between the production floor and senior leadership, offering transparency into operations.
Required Skills and Experience...
Manulife Financial Corporation-Montréal
with an expectation to process and make decisions on approximately 20-30 applications per day. Cycle Time: Ensure prompt and efficient service by maintaining a cycle time that supports timely decisions and exceptional customer service.
Montréal
and knowledge.
Main Responsibilities:
Customer Service
• Respond to customer inquiries within the service contract deadlines.
• Resolve/escalate customer disputes.
• Manage the delivery of monthly account statements.
• Manage account data - D365/Salesforce...
solotech.com -
Montréal
advancement opportunities
• D&I committee that is shaping the future of diversity, equity, and inclusion at Centric Brands though workshops, resources, and inspiring conversation.
We are looking for a Customer Service Representative to join our growing team...
icims.com -
Galent-Toronto, 500 km from Montréal
and integrations between ERP and tax/compliance platforms.
Collaborate cross-functionally with Consultants, Architects, Sales, Professional Services, Customer Support, and Tax Research teams across LATAM.
Prepare Functional Specifications, use cases...
Side-Montréal
and projects at once.
• Have a strong sense of customer service and be naturally positive.
• Demonstrate rigour, initiative and autonomy.
• Very good analytical skills and ability to seize opportunities as they arise.
• Honesty, integrity...
workable.com -
HighlightTA-Toronto, 500 km from Montréal
technology, and other factors impacting the business
Manage assignment of resources to projects across multiple product lines
Participate in regular reviews of customer support issues requiring development team assistance
Qualifications & Experience...
Aviso Wealth-Montréal
/scanning
• Handle all customer escalations (internal/external) and ensure customer service levels are maintained within the department
• Implement quality controls and facilitate regular quality assurance tests
• Collect and analyze key performance metrics...
workable.com -
HighlightTA-Toronto, 500 km from Montréal
of resources to projects across multiple product lines
Participate in regular reviews of customer support issues requiring development team assistance
Qualifications & Experience Degree in Computer Science, Computer Engineering, or a related field
8+ years...
Montréal
driven sales to identify optimization opportunities
• Maintain trackers for campaign results, promotions, content performance, and product sell-through rates
• Partner with Customer Service to identify site issues, fit concerns, or customer pain points...
icims.com -
Fidelity Canada-Toronto, 500 km from Montréal
developers, and product owners
Using continuous improvement methodologies continually searches for and takes initiative to improve and/or eliminate ineffective processes to improve customer service or gain efficiencies
Collaborate with application...
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