IT Service Management Jobs
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Cpus Engineering Staffing Solutions Inc.Pickeringappcast.io
We are currently requesting resumes for the following position: Senior IT Service Management Advisor
Resume Due Date: Tuesday, June 17, 2025 (5:00PM EST)
Job ID: 25-103
Number of Vacancies: 2
Level: MP4
Duration: 12 Months
Hours of work: 35...
Yum! BrandsVaughan
Become an integral part of Yum! Brands as an IT Service Management Analyst in Vaughan, ON. Take charge of key processes that enhance IT support and elevate user experiences.
In this full-time position, you'll lead a dedicated customer service team...
RJR InnovationsOttawaappcast.io
Enhance IT services as an IT Service Management Consultant in Ottawa. This role demands expertise in ITSM solutions, ITIL processes, and customer collaboration, ideally suited for candidates willing to travel.
We are looking for an experienced IT...
General Dynamics Mission Systems–CanadaQuebec City
Elevate IT support services at General Dynamics Mission Systems-Canada as an IT Services Manager in Ottawa. Take charge of user experience while ensuring compliance and operational excellence.
Your role will encompass leadership of both the Service...
Force Inspection ServicesOttawaappcast.io
Base Pay $85,000.00 - $100,000.00 / Year
• Employee Type Full Time
Description
Job Title: IT Service Management Lead
Position Reports To: Manager, IM&T Operations
About SkyAlyne
SkyAlyne is a team of defence , training, simulation...
Payments CanadaQuebec City
Drive improvements in ITSM at Payments Canada as a Service Management Analyst, contributing to a dynamic team in a flexible hybrid environment. Engage in growing your expertise while delivering high-quality service.
Payments Canada is looking...
SaputoSaint-Laurent-de-l'Île-d'Orléans
Take the reins of global IT service management at Saputo as the Global Service Delivery Director. Your expertise will enhance operations and focus on continuous improvement across worldwide services.
As a key leader reporting to the Senior...
iA Financial Group (Industrial Alliance)Quebec City
equipment.
Collaborate with other Canada‐wide sites for the transfer and physical management of IT equipment.
Actively contribute to the continuous improvement of logistics, storage, and IT asset management processes.
Local IT customer service (depending...
Modern NiagaraVaughan
for the performance, evolution, security, and continuous improvement of core business systems including ERP (NetSuite), HCM (UKG), enterprise infrastructure (Azure, Microsoft 365, Entra ID / Azure AD), IT service management, cybersecurity, IT policy and standards...
Farm Boy Inc.Ottawa
different.
You’ll be responsible for leading the IT team in managing the daily operations and delivering reliable, secure, and high‑performing technology infrastructure, cybersecurity programs, and support services across all retail locations, distribution...
Atlantic Industries LimitedCambridge
reporting, processes, and support models.
Vendor, Partner & Budget Management
• Establish and manage vendor performance metrics, service level agreements, and strategic technology partnerships.
• Manage relationships with IT service providers...
Kinetics Drive Solutions Inc.Langley
Facilitate IT system improvements and upgrades
• Maintain proactive, high-level customer service
Requirements:
• 4–5 years of relevant IT support experience
• IT Diploma or Degree or comparable accreditation
• Strong understanding of Windows and Microsoft...
GenpactLongueuil
with business needs;
• Oversee IT service desk operations and incident management processes;
• Monitor and continuously improve IT service delivery performance;
• Lead IT service improvement initiatives and projects;
• Ensure compliance with ITIL best practices...
Canada Mortgage and Housing CorporationQuebec City
of the Infrastructure and Operations team, focusing on the effective execution and improvement of Incident Management processes. With over seven years of IT Service Management experience, including a strong background in ServiceNow, you will oversee incident lifecycles...
GenpactLaval
with business needs;
• Oversee IT service desk operations and incident management processes;
• Monitor and continuously improve IT service delivery performance;
• Lead IT service improvement initiatives and projects;
• Ensure compliance with ITIL best practices...
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