IT Service Management Jobs
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Search Results - IT Service Management Jobs
Social Sciences and Humanities Research Council-Ottawa
business analysis and the testing and evaluation of new hardware/software products.
• Experience with Microsoft 365 environment (an asset).
Knowledge
• Knowledge of IT service management best practices and operational frameworks, such as ITIL.
• Knowledge...
appcast.io -
Royal Bank of Canada-Toronto
updates of Insurance carrier illustration software and maintaining internal RBC Wealth Management Financial Services (WMFS) sites.
What will you do?
• Oversees daily WMFS Assist generic Inbox for technical support and WMFS employee inquiries.
• Maintain...
rbc.com -
Telesat-Ottawa
Management Professional (PMP) or PRINCE2 is an asset.
• Strong understanding of information technology concepts, systems, and methodologies. Familiarity with software development lifecycle (SDLC), infrastructure management, and IT service management (ITSM...
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The Halifax Group-Quebec City
writing technical documents such as build documents, standard operating procedures, concept of operations, briefing notes, test plans, and test reports; 3 years of experience in the last 5 years using an Enterprise Information Technology Service Management...
Tbwa Chiat/Day Inc-Canada
lbs unassisted.
Bonus Points
• Certifications relating to Jumpcloud and/or Atlassian.
• Knowledge of consuming and working with APIs.
• Experience with ITIL or other IT service management methodologies.
• Certifications such as CompTIA A+, Microsoft...
appcast.io -
Genpact-Quebec City
activities of the engagement.
7. Provide required support for the required service management and reporting (including SLAs) of the engagement to various stakeholders (internal and external).
8. Drafting new and improving existing project management office...
Payments Canada-Ottawa
and consultants. You will assist the Manager, IT Service Management Product & Process Services in project management functions by providing effort estimates and assisting in developing project schedules, plans and recommendations.
You are responsible for project's...
appcast.io -
Senior Business Analyst, Business Integration, Information Technology - contract to December 2025...
Toronto
business value.
QUALIFICATIONS REQUIRED:
• A university (preferred) or college degree in Business, Computer Science or a related discipline, coupled with relevant experience in business analysis, project management, business processes, IT service...
icims.com -
Broadbase Human Resources-Mississauga
Overview of Responsibilities
The IT Project Manager is responsible for the management and delivery of a diverse suite of IT-related Work Requests and Projects to support and evolve the technology systems and services of our Business Partners...
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RBC-Toronto
Job Skills
Business Performance Management, Decision Making, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Service Management (ITSM), IT Systems Management, Long...
jobillico.com -
Genpact-Montréal
required support for the required service management and reporting (including SLAs) of the engagement to various stakeholders (internal and external).
Drafting new and improving existing project management office policies and processes.
Work and update...
Royal Bank of Canada-Halifax
Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Service Management (ITSM), IT Systems Management, Long Term Planning, Time Management
Additional Job Details
Address:
175 WESTERN PKY:BEDFORD
City:
BEDFORD
Country:
Canada
Work hours/week...
rbc.com -
SAS - Global-Quebec City
mindset.
Collaborate with global SAS R&D, Product, Technical Support, Service Management Office, and other CIS teams to drive customer satisfaction and ensure service quality for hosted and remote managed customers.
Contribute to customer success through...
Randstad-Montréal
Reporting to the Business Solution Manager, IT Service Management within IT Services the ServiceNow Developer will be responsible for enhancing the McGill ServiceNow platform to address the university’s need for an IT hardware asset lifecycle...
randstad.com -
Belron Canada-Montréal
is responsible for managing a Level 1 IT Help Desk, a Level 2 User Support team, as well as the IT Procurement and Service Request Management department. To this end, the resource is responsible for maintaining a high level of customer satisfaction and ensuring...
surfingwave.app -
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