IT Service Management Jobs in Ottawa
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Search Results - IT Service Management Jobs in Ottawa
Manulife Insurance Malaysia-Ottawa-appcast.io-
We are seeking a Manager, IT Service Management to lead a critical part of our IT Service Management and Production Support organization. In this role, you will drive consistent, high‑quality support across customer‑facing products, enterprise...
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Adecco Canada-Ottawa-
and software-related issues. You will also support hardware installations, software configuration, incident management, and documentation of technical solutions while ensuring a high level of customer service and adherence to IT service procedures.
• Salary...
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Manulife Financial-Ottawa-appcast.io-
Elevate IT service performance as the Manager of IT Support Services at Manulife. Join a hands-on leadership role dedicated to delivering exceptional operational support.
In this critical position, you will lead a team focused on effective incident...
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Estreetsecurity-Ottawa-
workflows would be a valuable asset.
• Prompt Engineering Experience: Experience with prompt engineering and prompt optimization for generative AI tools is a plus.
• IT Service Management/Agile Project Management Familiarity: Exposure to IT service...
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Equitable Life of Canada-Ottawa-appcast.io-
A Canadian mutual insurance company is seeking a skilled IT Service Management professional in Waterloo, ON. This hybrid role involves supporting corporate IT standards, collaborating with teams on infrastructure systems, and maintaining high...
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Ottawa-adecco.com-
and software-related issues. You will also support hardware installations, software configuration, incident management, and documentation of technical solutions while ensuring a high level of customer service and adherence to IT service procedures.
• Salary...
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Canada Mortgage and Housing Corporation-Ottawa-appcast.io-
Empower IT operations at CMHC as a Bilingual Senior Manager of IT Service Operations Governance. This hybrid role focuses on leading ITSM, release strategies, and incident management.
This permanent position requires an innovative approach...
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Stantec Consulting International Ltd.-Ottawa-
Business Suite administration, Oracle Cloud Infrastructure Architect certifications, or Oracle EBS specialization certificates. Certifications in IT service management or architecture frameworks (e.g. TOGAF, Zachman) are also beneficial, indicating a strong...
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Opensity Solutions-Ottawa-
preferred.
• Proven experience using Agile and hybrid project management methodologies.
• Hands-on experience managing enterprise ServiceNow implementations such as:
• IT Service Management (ITSM/DevOps) – Incident, Problem, Change, Request, Knowledge...
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Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL)-Ottawa-
and standards.
• Familiarity with security‑sensitive or regulated environments, including audit, compliance, remediation activities, and basic hybrid cloud concepts.
• Industry certifications and ITIL Foundation (or equivalent service management training...
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Connor, Clark & Lunn group-Toronto, 345 km from Ottawa-
Become a pivotal Senior Manager for IT Service Delivery, driving success at a leading Canadian asset manager. Engage in service excellence while working in a hybrid setup that balances in-office and remote collaboration.
In this strategic role, you...
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Altis Technology-Toronto, 345 km from Ottawa-
conditional access violations) while ensuring compliance with IT policies, standards, and procedures.
Technical Support: Field incoming IT requests via email and the IT service management system, providing remote and on-site support while escalating issues...
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OpenText-Ottawa-
companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
YOUR IMPACT
We are seeking a dynamic and experienced Agile Product Owner with deep expertise in Customer Support / Service Management...
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Niagara College-Welland, 386 km from Ottawa-
and professional development plans
Manage staffing activities including hiring, technical training, and performance management to maintain service standards
Partner with Academic and Administrative leadership to align IT services with changing program needs...
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Net2Source (N2S)-Brampton, 369 km from Ottawa-
or administering the ServiceNow platform, especially:
Enterprise Architecture (EA) module or related components,
Understanding of ITIL processes and IT Service Management (ITSM) practices, and
Proficiency in SQL or data querying tools for reporting and analysis...
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