IT Service Management Jobs in Ottawa
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Search Results - IT Service Management Jobs in Ottawa
Telesat Corp.-Ottawa
is an asset.
• Strong understanding of information technology concepts, systems, and methodologies. Familiarity with software development lifecycle (SDLC), infrastructure management, and IT service management (ITSM).
• Excellent verbal and written...
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Manulife Insurance Malaysia-Ottawa
Director, IT Asset Management
Join our Global Technology Services Management and Support Team!
How will you contribute:
Collaborating with our AVP of IT Asset and Configuration Management; you will be responsible for governing the global IT asset...
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Dheya-Ottawa
Participate in Knowledge transfer.
13. Knowledge of systems and data analysis, design, development, configuration, testing, release and installation principles, and tools for IT Service Management (ITSM).
14. Knowledge of technology management, network...
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Senior Business Analyst, Knowledge & Business Systems Management, Business Innovation & Managem[...]
Law Society of Ontario-Ottawa
of a university (preferred) or college degree in Business, Computer Science, or a related discipline, coupled with relevant experience in business analysis, project management, business processes, IT service management, or information systems solution architecture...
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LeverageTek Staffing Solutions-Ottawa
Security Clearance
Active Secret Level II Security Clearance required
Key Tasks
Responsibility #1: Incident Management and Technical Support
• Act as the first point of contact for IT-related inquiries, incidents, and service requests.
• Diagnose...
Dyooti-Ottawa
Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications are preferred.
• Strong understanding of IT Service Management (ITSM) processes and best practices.
• Knowledge of ServiceNow modules such as SSO, CMS, Virtual...
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Dyooti-Ottawa
Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications are preferred.
• Strong understanding of IT Service Management (ITSM) processes and best practices.
• Knowledge of ServiceNow modules such as SSO, CMS, Virtual...
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Bell Canada-Ottawa
on eliciting and validating requirements with customers prior to delivery
• Work with Business Analysts and Subject Matter Experts to develop end-to-end IT Service Management and operational process documents
• Lead cross-functional requirement gathering...
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Randstad Digital-Ottawa
subsequent updates of all technical service requests via an IT Service Management application. Determine the scope of reported service requests and escalate according to established standard operating procedures.
Ensure all relevant data is collected...
Nexus Systems Group Inc.-Ottawa
to Have:
• Spanish is an asset.
• Advanced knowledge of IT Service Management (ITSM) disciplines and frameworks, specifically IT Infrastructure Library (ITIL) is considered an asset.
Education:
• Undergraduate Degree in Computer Science, Computer...
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Scotiabank-Ottawa
/coach/develop 6 to 12 team members engaged in projects and activities to meet or exceed availability targets, key performance indicators (KPIs), and service commitments.
4. Manage IT service management (ITSM) incidents, problems, change and service...
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Export Development Canada-Ottawa
with: information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks.
• Exceptional skills: in influencing and driving results across cross...
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Scotiabank-Ottawa
have custom applications for teams where the standard IT Service Management (ITSM) modules may not make the perfect fit.
Reporting to the CMDB and Discovery Lab Lead of Service Management Technology, the candidate will be responsible for development...
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Honeywell International Inc.-Ottawa
access to dynamic career opportunities across different fields and industries.
Are you ready to help us make the future?
We have an immediate opening for a Security Technician at our Kanata office. Reporting directly to the Service Manager, you...
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Equifax, Inc.-Ottawa
or Agile certifications.
• IT Service Management: ITIL certifications.
• Industry-specific certifications (e.g., Six Sigma, cloud certifications).
#J-18808-Ljbffr...
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