IT Service Management Jobs in Ottawa
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Search Results - IT Service Management Jobs in Ottawa
Social Sciences and Humanities Research Council-Ottawa
business analysis and the testing and evaluation of new hardware/software products.
• Experience with Microsoft 365 environment (an asset).
Knowledge
• Knowledge of IT service management best practices and operational frameworks, such as ITIL.
• Knowledge...
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Ottawa
improvement mindset.
• Collaborate with global SAS R&D, Product, Technical Support, Service Management Office, and other CIS teams to drive customer satisfaction and ensure service quality for hosted and remote managed customers.
• Contribute to customer...
icims.com -
Telesat-Ottawa
Management Professional (PMP) or PRINCE2 is an asset.
• Strong understanding of information technology concepts, systems, and methodologies. Familiarity with software development lifecycle (SDLC), infrastructure management, and IT service management (ITSM...
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Payments Canada-Ottawa
and consultants. You will assist the Manager, IT Service Management Product & Process Services in project management functions by providing effort estimates and assisting in developing project schedules, plans and recommendations.
You are responsible for project's...
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Bilingual Senior Specialist, Configuration Management & Operations Control Ottawa, Montreal, Toronto
Canada Mortgage and Housing Corporation-Ottawa
teams, and project teams. You will be responsible for managing and maturing our Configuration Management Practice to effectively manage our assets, position us for effective management of our IT environments, and the delivery of IT services.
You...
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Telesat-Ottawa
understanding of information technology concepts, systems, and methodologies. Familiarity with software development lifecycle (SDLC), infrastructure management, compliance, and IT service management (ITSM).
• Experience with enterprise resource planning (ERP)...
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Social Sciences and Humanities Research Council-Ottawa
telephone, email, and in person.
• Experience in desktop configuration (e.g., applying images and updates).
• Experience in troubleshooting audio-visual/video-conferencing solutions.
Knowledge
• Knowledge of IT service management tools and processes...
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The Halifax Group-Ottawa
years writing technical documents such as build documents, standard operating procedures, concept of operations, briefing notes, test plans, and test reports; - 3 years of experience in the last 5 years using an Enterprise Information Technology Service...
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Ernst & Young Advisory Services Sdn Bhd-Ottawa
will set you up for success. Familiarity with IT service management, ITIL framework and ServiceNow platform is essential to be successful in this role.
Your key responsibilities
• The Senior Consultant is the functional and technical expert.
• Work...
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