Customer service agent

apartmentPromo-Staff placeLongueuil calendar_month2025-01-06

Overview

Languages

French

Education

No degree, certificate or diploma

Experience

1 to less than 7 months

On the road

Work locations may vary. Frequent or constant travel is required from the employee.

Work setting

Remote location
Rural area
Urban area
Various locations
Public sector
Public utilities

Responsibilities

Tasks

Develop all kinds of events for publicity, fundraising and information purposes
Supervise staff
Co-ordinate special publicity events and promotions
Conduct public opinion and attitude surveys
Gather, research and prepare communications material
Answer inquiries and provide information to customers
Explain the type and cost of services offered
Perform general office duties
Copywrite
Answer clients' inquiries and provide information

Experience and specialization

Computer and technology knowledge

iOS
Database software
MS Excel
MS Outlook
MS Word
MS PowerPoint
MS Office
Mac OS
Google Drive

Specialization/experience (business sales and services)

Distribution

Additional information

Transportation/travel information

Own transportation
Willing to travel
Public transportation is available

Work conditions and physical capabilities

Attention to detail
Overtime required
Repetitive tasks
Standing for extended periods
Walking

Own tools/equipment

Cellular phone
Computer
Internet access

Personal suitability

Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Initiative
Judgement
Ability to multitask
Dependability
Honesty
Quick learner

Benefits

Financial benefits

Bonus
Night shift premium

Other benefits

Free parking available
Other benefits
Team building opportunities
Parking available
Variable or compressed work week

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