Air Operations Excellence, CPB Leadership Rotational Program

If you have a genuine desire to help customers get the most from their banking experience, we want you to be part of our leadership rotational program. In this program you will rotate across CBP Operations areas approximately every six months: Credit Centre Adjudication: Learn how this skillful team drives growth and enhances end-to-end credit adjudications processes through fair, consistent, and efficient decision making Credit Centre Operations: See how this forward-thinking team enables business growth through agile, efficient, and value-added processes that meet evolving customer expectations Banking Operations & Estates: Discover how this dynamic and diverse team supports the back-office, mid-office, customer-facing functions, plus internal and external partner-facing functions for all channels and products in CPB, Wealth and Corporate Operations Performance & Modernization (OPM): Understand how this team enables and supports 2,600 Operations colleagues to deliver best-in-class customer experiences for the Personal Bank.

What You'll Do No matter where you work at TD you’ll make a meaningful impact, grow your skills, and thrive in our culture of care. Here's what this means for each rotation in our program: Make an Impact: Operate in a lean and agile mindset to streamline and automate processes, ensuring these are scalable and efficient for customers and colleagues Champion productivity and manage change impacts by documenting, communicating, and training colleagues and stakeholders Research and identify opportunities to address material operational risk practices through process re-engineering, design, mapping, etc.

Advise and present to senior management to influence outcomes Experience Growth: Represent Operations on cross-functional campaigns, working groups, projects, and forums Work with business partners on strategic modernization initiatives as well as BAU (Business As Usual) activities Manage and prioritize multiple projects, working independently and in teams with discretion and confidentiality Invest in personal development and growth; you value and seek constructive feedback Cultivate our Culture of Care: Build relationships liaising with internal stakeholders (technology, product / group owners, project teams, business, finance, risk, etc.) and external advisors (vendors, regulators, etc.) where appropriate Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed.

Receive regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we’re committed to helping you identify opportunities that support your goals.

Job Requirements What You Need to Succeed We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter. At least 6 years' experience in process reengineering, lean six sigma implementation, operations management, innovation, transformation with increasing responsibilities in a related field (Technology, Digital, Consulting, Product Management, Risk Management etc.) Experience working within a Scaled Agile Framework with applicable tools (e.g., JIRA, Confluence) Demonstrated success in leading people and projects; you seek diverse perspectives and guide with humanity Values a high-performing and fun culture to achieve Objectives and Key Results (OKRs) Resilient and influential agent of change; you take calculated risks and present ideas to Executives Exceptional interpersonal skills; can build positive relationships with dynamic stakeholders in a fast-paced environment Excellent communication skills; you can write, present, and explain complex technical issues Flexible, self-directed, organized; you work effectively both independently and with partners Data driven, comfortable analyzing large volumes of data (MS Access, SQL, Power BI, Power Automate, etc.) A critical eye for process simplification, automation, and innovation; you value productivity and customer and colleague experiences Early adopter and can learn new technology tools quickly (AI, etc.) Understands financial products, operations engineering, banking operations or platforms Able to work conceptually and translate concepts for implementation into daily tasks and project work Desire to work in a caring, respectful, and inclusive environment where all employees are supported Additional Information Educational Requirements Graduate degree, completed within 2 years prior to the start date, in the areas of Engineering, Operations, Technology, Business, Risk, Finance, Economics, Mathematics, Data Analytics, or related discipline Candidates pursuing a graduate degree must have completed all requirements (courses, projects, exams, etc.) for the graduate degree prior to start (excluding convocation) Professional certifications or designations are assets (e.g.., PMP, Lean Six Sigma, SAFe, Scrum, etc.) Program Location and Start Date This is a Toronto-based program with occasional travel within the Greater Toronto Area (Markham, Mississauga) which starts in July 2025.

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