[ref. g63022321] User support technician

apartmentTTEC Computers Inc. placeBrampton calendar_month 

Overview

Languages

English

Education
  • Bachelor's degree

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Perform Web-server backup and recovery operations
  • Provide customer service

Benefits

Health benefits
  • Health care plan
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