Director - restaurants

Overview:

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Responsibilities:

The Director of Restaurants will be responsible for the efficient and effective operation of multiple Food and Beverage outlets for the property. They will provide leadership and direction to the overall Food and Beverage operations team, including all related management functions to ensure outstanding guest service and quality products.

ESSENTIAL JOB FUNCTIONS:

May include but are not limited to:

• Leads and manages all aspects of the property’s Food & Beverage Department.
• Develops and administers operating and capital budgets.
• Achieves financial objectives, analyzes results, seeks opportunities to improve performance, and implements action plans for improvement.
• Conducts or reviews detailed management and operational analyses to ensure ongoing success and efficiency within the department.
• Maximizes outlets service and profitability through management and operational analyses, forecasting and staffing, effective controls of food, beverage, and labor costs to achieve efficient operations.
• Develops standards to ensure exceptional quality, value, and presentation of all food and beverage products served to guests.
• Responsible for menu and product development, pricing, and innovation.
• Recommends to senior management operational enhancements that support initiatives and promotes excellence.
• Accountable for all management functions such as selection, training, performance management, etc.
• Coaches, mentors, and motivates Food and Beverage team to provide an exceptional guest experience.
• Ensures integration and teamwork for the Food and Beverage department.
• Plans and implements processes and procedures to ensure effective employee relations, guest satisfaction, compliance with company ethics, alcohol awareness and food safety/sanitation and achievement of financial goals.
• Ensures that all policies and procedures set by the property are followed.
• Conducts themselves in accordance with all local regulations, policies and procedures.

Qualifications:

• Requires a BS/BA degree in related field, and at least ten (10) years of related experience, or an equivalent combination of education and/or work experience.
• Familiarity with a variety of the field's concepts, practices and procedures.
• Relies on experience and judgement to plan and accomplish goals.
• Able to perform a variety of complicated tasks.
• Must possess excellent organizational, communication, and multi-tasking skills.
• Excellent time management skills, along with the ability to forecast the time management needs of others.
• Basic mathematical skills which include the ability to add, subtract, multiply and divide, specific to position responsibilities.
• Must be able to analyze and interpret related data.
• Proficient knowledge of software programs such as Microsoft Word and Microsoft Excel.

Physical Demands:

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

Working Conditions:

• Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Additional Details:

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact Human Resources at hrnotify@hrcottawa.com if you require accommodation at any time throughout the hire process.