Product Designer, E-commerce
Nous avons également mis au point, et exploitons maintenant, le site primé JoeFresh.com, ainsi que l’application pour iPad et iPhone. Nous sommes établis dans le centre-ville de Toronto et fonctionnons comme une jeune entreprise, mais disposons des ressources d’une entreprise beaucoup plus importante.
Nous sommes une équipe sympathique d’entrepreneurs en constante évolution qui travaille en collaboration en vue de transformer la façon dont les Canadiens magasinent.
Pourquoi ce role est-il important?
As a Product Designer, E-commerce, you'll play a key role in shaping the future of online shopping for millions of Canadians. You'll have the opportunity to work across our portfolio of leading brands, including PC Express, Shoppers Drug Mart, and Joe Fresh, to create seamless and delightful customer experiences that drive engagement and loyalty.
You'll join a high-performing team of Product Designers who are passionate about using data and insights to craft intuitive and engaging digital products. Collaborating closely with product managers, researchers, and tech leads, you'll champion a user-centered design approach, ensuring our ecommerce platforms are not only functional but truly irreplaceable for our customers.
This is an opportunity to join a company with a fantastic culture and make a real difference in the lives of Canadians. You'll be part of a collaborative environment, partnering with team members across the organization to contribute to the overall success of Loblaw Digital and our customers.Top of Form
Bottom of Form
To succeed as a Product Designer at Loblaw Digital, you should- Be customer and colleague-focused - We measure our success via colleague and customers satisfaction with every part of the experience we offer. As a Sr. Product Designer, your experience affords you a point of view on what great experiences might look like through different customer lenses and how to test your ideas. We serve all Canadians with our portfolio of businesses, and their needs are not homogeneous; your challenge is to find ways to understand and meet those needs.
- Be collaborative
- You value everyone’s perspectives
- your colleagues and customers
- and one of your most powerful design skills is workshop facilitation to help everyone on your team understand the full context of a problem, opportunity, or solution and come to a shared understanding.
- Be outcome-focused - At Loblaw Digital, customer and business outcomes are everyone’s responsibility. You’re a systems thinker who can think beyond screen design to understand how our customers’ and our business’ broader context inter-connect and influence user experience design decisions.
- Be hypothesis-driven - You love the problem, not your solutions. Your design practice is grounded in the acknowledgement that every solution is a hypothesis built on assumptions and that those hypotheses and assumptions need to be tested and validated.
- Be research and data-informed - You understand the power of research and data to identify problems, opportunities, and solutions. You know when to ask for research and business intelligence data. In this role, you will learn how to work with a broad range of data sources ranging from business intelligence, sales data, web analytics data, quantitative and qualitative colleague and customer research, usability testing results, generative customer research, algorithms, content models, etc. You will also learn what types of insights each of these different data sources can provide, as well as how to organize, interpret, and use that data to make design decisions.
- Be self-managed - You understand the design process well enough to be able to proactively plan and scope your work effort in order to collaborate with product managers and developers to sequence your work.
Your qualifications should include:
- 2+ years of experience working as a designer on cross-functional teams releasing consumer experiences or enterprise products.
- Experience working on e-commerce is desirable but not required.
- A strong portfolio showcasing case studies that demonstrate your design process and problem-solving approach.
What You’ll Do:
- Frame problems and opportunities: you’ll have access to existing data and research as well as the mandate to identify when primary research needs to be done in order to define the problem or opportunity at hand.
- Interaction design: you have a grasp of the interplay among words, visuals, space, time, and behaviours of digital user interfaces.
- Facilitate: Guide workshops and discussions to help colleagues reach a shared understanding of problems and opportunities.
- Contribute to our design system: we have built a multi-tenant design system that will require your contributions.
- Test & learn: Design and conduct usability tests on your design ideas, use the findings to refine your ideas, and when appropriate conduct generative research to deepen our understanding of colleague and customer needs.
- Hand-off: Create all required design artifacts for our engineers to implement.
- Measure: Track the performance of designs post-launch and continue to optimize based on data.
Your portfolio should include case studies that demonstrate:
- Beautiful, accessible, scalable digital experiences
- Your abilities to frame problems and opportunities to address customer or business needs
- Your ability to use design as a tool to uncover what questions to ask, what solutions to explore, and how to define and measure success.
- Experience in working in a cross-functional team environment with multiple designers, multiple product managers, multiple stakeholders.
How you’ll succeed
At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.
You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will love!
Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization.Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.
Comment Réussir:
Chez Loblaw Digital, nous recherchons toujours des personnes formidables pour continuellement renforcer notre culture. Nous croyons que les gens formidables façonnent nos valeurs, sont authentiques, bâtissent la confiance et créent des liens.
Si cela vous ressemble et que vous êtes ouvert d’esprit, que vous avez une bonne attitude face aux changements et que vous aimez les défis d’un environnement de travail aux détails dynamiques, postulez aujourd’hui.
Type d'emploi:
Temps plein
Role:
Poste régulier
Loblaw Digital limitée considère que la diversité culturelle du Canada est une source de fierté nationale et un symbole de stabilité. Nous nous sommes donné comme priorité de refléter les diversités culturelles de notre pays dans les produits que nous vendons, les gens que nous embauchons et notre culture d’entreprise.Des mesures d’adaptation sont offertes sur demande pour les candidats et les collègues qui ont des handicaps.
En outre, nous croyons que la conformité aux lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.