Business Program Manager

Your focus will lie in strategic planning, compliance, quality enhancement, and stakeholder engagement to ensure the growth and sustainability of our program.

Responsibilities:

The Business Program Manager will work closely with the leadership team, and consultants to drive program initiatives, manage operations, and ensure alignment with organizational and provincial standards. This role emphasizes strategic planning, compliance, quality improvement, and stakeholder engagement to sustain and grow programs in accordance with Ontario’s guidelines and municipal requirements.

Key Responsibilities

• Lead program initiatives with strong organizational and leadership skills.
• Develop and execute strategic plans for program growth and sustainability.
• Collaborate with leadership on new policies and service improvements.
• Support professional development, KPIs, and team performance.
• Drive department digitization and technical skill-building efforts.
• Monitor program objectives and outcomes for alignment with organizational goals.

• Ensure adherence to changing regulations by updating policies and practices.
• Conduct audits to maintain quality standards and licensing requirements.

• Assist in budgeting and manage resource allocation efficiently.
• Prepare funding, expense, and financial forecasting reports.
• Oversee contracts with affiliated providers.

• Organize training, workshops, and recruitment strategies to enhance service delivery.
• Facilitate best practices and resource-sharing sessions.

• Present regular performance and growth reports to senior management.
• Partner with marketing to promote services and recruitment.
• Develop materials for in-person, hybrid, and virtual program delivery.
• Act as a liaison with government bodies, community organizations, and stakeholders.