Customer service manager - retail - Edmonton

apartmentChevron - Gregoire placeEdmonton calendar_month 

Overview

Languages

English

Education
  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Green job

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This information was provided by the employer; it was not verified by Job Bank.

The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.

Work setting
  • Retail business

Responsibilities

Tasks
  • Manage staff and assign duties
  • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
  • Locate, select and procure merchandise for resale
  • Develop and implement marketing strategies
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Supervise office and volunteer staff
  • Plan, organize, direct, control and evaluate daily operations
Supervision
  • 3-4 people

Additional information

Work conditions and physical capabilities
  • Work under pressure
Personal suitability
  • Goal-oriented
  • Positive attitude
  • Client focus
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Team player
  • Ability to multitask
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