[ref. f1759916] Victoria - Resident Manager/ Cleaner 6020104

Job description

• 50% Rent Discount
• Company Paid Dental Health and Vision Care benefits (including family)

• Car Allowance
• Opportunity for Advancement

Mainstreet Equity Corporation is a distinguished real estate company that is publicly traded on Toronto Stock Exchange (TSX). Its business focus is on acquisition & upgrading of residential properties and managing its own portfolio of over 18,000 residential apartments in five major cities across Canada.

Position Summary

We are hiring Live-In Resident Managers who will be responsible for the management of daily operations and administration of assigned location(s).

Business Development, Marketing & Customer Service:

• Generates new business, set up appointments and conduct unit showings with prospective tenants.
• Negotiate or approve rental or lease of various properties in a portfolio on behalf of the company and ensure that terms of lease agreement are met.
• Post rental ads to attract new tenants.
• Answer current and/or prospective tenant inquiries.
• Ensure that residents’ issues and service requests are addressed within 24 hours.
• Meet and interact with tenants in a friendly and professional manner.

Property Repair & Maintenance:

• Coordinate with regional manager and maintenance staff to implement effective capital improvement plans.
• Co-ordinate and monitor progress of repairs, maintenance and renovations carried out on buildings.
• Manage tenant maintenance requests including proper follow up to ensure satisfaction and timely completion.
• Ensure upkeep and regular maintenance of firefighting and security equipment and systems.
• Inspection of buildings and vacant suites to report on any deficiencies and maintenance requests.

Upkeep & Area Maintenance:

• Manage and schedule staff required for area maintenance, cleaning, garbage removal, landscaping etc.
• Ensure snow and ice removal, salting of entrances, walkways, rooftop accesses etc.
• Schedule all cleaning and repair of turnover suites.
• Ensure handling and disposal of garbage and recycling bins.
• Ensure general maintenance of underground garage and parking levels, service rooms, foyers, patios and rooftops.
• Ensure watering of gardens and lawns.
• Ensure vacuuming, sweeping and mopping of carpeted or tiled common areas.
• Ensure general maintenance of common areas (lobbies, elevators, hallways, stairwells, windows etc.) and amenity areas (laundry rooms, recreation rooms etc).
• Ensure dusting and cleaning of garbage chutes, garbage rooms, walls floors and recycling rooms.
• Administrative Duties:
• Ensure timely collection and deposits of rental payments and administer damage deposits.
• Utilize Yardi system to record transactions and run various operational reports.
• Receive supplies and sending paperwork to the head office.
• Assist and support other Resident Managers as required.
• Other Duties
• Attend training and meeting with head office work with utility companies, phone companies and contractors for entering the properties for their work.
• Ssupervise staff, service providers and contractors to oversee the quality of work performed.

• Perform sweeping, scrubbing, mopping, and washing of floors in entrances and laundry rooms.
• Collect and dispose of garbage both inside and outside buildings
• Vacuum hallways, including carpeting, area rugs, hardwood, and vinyl floors.
• Shampoo carpets and rugs as needed.
• Clean appliances thoroughly inside, outside, and behind
• Dust furniture, clean metal fixtures and fittings.
• Sanitize toilets, wash basins, taps, mirrors, tubs, and showers.
• Complete any other cleaning duties as assigned by the Regional Manager.

Perform other duties as assigned by the senior management.

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Vision care

Schedule:

• 8 hour shift

Experience:

• property management: 2 years (required)

Work Location: In person