Senior Technical Systems Analyst
Job Summary
Job Description
What is the Opportunity?- The Retail Credit Engineering Innovation team is looking for a Senior Technical Systems Analyst to join the fast paced and exciting world of development, support and resiliency.
- You are familiar with a variety of physical and logical network topologies as well as common network infrastructures.
- You will be leading technical analysis, solution implementation and root cause determination.
- Other duties also include the review and approval of changes, incident management and problem resolution for applications in our mid-tier stack.
- Managing and reviewing vulnerabilities and compliance items for the application portfolio.
- Ensuring that the target dates for remediation and acceptance are met for all risks related to the portfolio.
- Coordinating the disaster recovery tests and managing the results.
- Serve as an Application Custodian
- Review and approve/reject implementation plans
- Ensure enterprise standards are followed and met
- Ensure project handovers are completed
- Serve as a key contact for application related requests
- Manage and prioritize the backlog of support Items
- Translate technical context into high level business language
- Support application compatibility testing
- Continue to improve the efficiency of the support team (e.g. Technical Automation, Process improvements, knowledge documentation and knowledge sharing)
- Continuously educate yourself about new added infrastructure and technologies
- Occasional off-hours support
What do you need to succeed?
Must-have- 7+ years of experience in an application development, application maintenance, Infrastructure development or Infrastructure maintenance role
- Hands-on experience with risk management.
- Experience with disaster recovery scenarios and planning.
- Advanced experience in documentation and are are detail oriented.
- Excellent communication skills with the ability to adjust technical context to the respective audience
- Experience in the management of multiple parallel ongoing tasks as the product owner
- Ability to lead investigations of high impact incidents coordinating multiple parties and communicating the respective state to all stakeholders
- University/College Graduate, preferably graduate in computer science, finance, mathematics, electrical or physical sciences
- Experience in support/ maintenance work
- Knowledge of search, analytics and machine learning tools (e.g., Elastic)
- Experience/understanding of automated build/deploy process through Jenkins/UCD and familiar with the DevOps / Agile/ Site Reliability Engineering
- Knowledge of other technologies used within our systems such as IBM-WMB/IIB/ACE, IBM-ODM, PCF, OpenShift, Hadoop, DB2, SCON, Linux, Archer, ServiceNow
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
#LI-Hybrid
#LI-POST
Job Skills
Application Integrations, Application Maintenance, Application Portfolio Management, Applications Architecture, Cloud Applications, Cloud Software, Detail-Oriented, Disaster Recovery (DR), Enterprise Application Delivery, Group Problem Solving, IBM AIX, IBM App Connect Enterprise, Network Communications, Network Operations, Problem Analysis, Production Support, Remediation, Software Development Life Cycle (SDLC), System Applications, System Infrastructure, System Performance, Systems Integration
Additional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
- 5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-02-24
Application Deadline:
2025-03-22
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.