Senior Manager, Operational Risk Governance

apartmentRoyal Bank of Canada placeToronto calendar_month 

Job Summary

Job Description

What is the opportunity?

As the Senior Manager, Operational Risk Governance specializing in Risk Monitoring, you will play a vital role in supporting the Operational Risk Program by ensuring that Technology and Operations (T&O) effectively monitors Operational Risk and Regulatory Compliance Risks associated with its operations.

You will be responsible for developing, implementing, and monitoring the Operational Risk KRI Governance program that aligns with Operational Risk and Regulatory Policies and Standards, including internal objectives.

What will you do?
  • Lead the effective oversight of the Operational Risk and Regulatory Compliance Monitoring Framework to provide Senior Management and other (internal/external) stakeholders with the ability to make risk informed decisions.
  • Lead the effective Development and Implementation of the Operational Risk KRI framework, ensuring they are aligned with the organization's risk management and regulatory compliance strategies.
  • Regularly monitor Operational Risk Key Risk Indicator (KRI) and Key Performance Indicator (KPI) performance and produce results that highlight risk levels, trends, and necessary actions for mitigation.
  • Lead the development, implementation and operationalization of procedures related to Operational Risk Monitoring and ensure alignment with the Enterprise Risk Assessment and Regulatory Compliance Management programs.
  • Drive analytic insights and capabilities from Risk and Compliance data to improve the Governance of the T&O Operational Risk Management and Regulatory Risks programs such as Assessments, Scenarios, KRIs, Issues Management etc.
  • Act as the single-point-of-contact for Monitoring Governance strategy/roadmaps. Continually engage and communicate with senior business stakeholders on the progress and status of new risk/compliance monitoring development.
  • Seek and promote innovative or improved methods of delivery and implement best practices while ensuring alignment with enterprise-wide Operational Risk and Regulatory Compliance Frameworks.
  • Identify opportunities for enhancing the Risk Monitoring Governance Program and adapt to evolving business environments, regulatory and operational risk standards revisions.

What do you need to succeed?

Must-have:

  • Excellent understanding of Operational Risk and Regulatory Compliance space.
  • A minimum of 5-7 years’ experience within the financial services industry, with experience working in an Operational Risk Management capacity.
  • Strategic skills to develop long-term visions and the ability to translate them into actionable roadmaps that are broadly accepted.
  • Experience managing Risk projects with a high level of value (benefit/cost) and a high level of complexity and uncertainty; project management knowledge including plan development and management.
  • Excellent communication and relationship management skills.
  • Organizational Change Management experience.
  • General knowledge of industry best practices and internal methodologies.
  • Nice to have Certification/Membership in a Risk/Control organization such as ISACA, RIMS, CISSP.
  • A strategic leader and thinker, able to develop short and long-term plans to execute strategic priorities.
  • Strong organizational awareness, business acumen, customer orientation and strong analytical skills.
  • Excellent decision-making and problem-solving skills to analyze and resolve complex issues.
  • Advanced Excel skills and experience in analysis of large diverse data sets.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • A world-class training program in financial services.

#LI-Post

#LI-Hybrid

Job Skills

Critical Thinking, Cyber Security Management, Decision Making, Detail-Oriented, Information Security Management, Information Technology Security, Interpersonal Relationship Management, IT Security Architecture, Performance Management (PM)

Additional Job Details

Address:

330 FRONT ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

  1. 5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-05-08

Application Deadline:

2025-06-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.

RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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