Senior Manager, High Risk Client Management
Job Summary
Job Description
What is the opportunity?
As a Senior Manager of the High-Risk Client Management PEP team, you will support the Director, by providing tactical direction and end-to-end ownership and execution of core risk decisions related to the identification, review, management, and escalation of higher risk clients including the risk assessment and enhanced due diligence (EDD) processes to mitigate against financial, regulatory, reputational, and legal risks at RBC using a risk-based approach.
What will you do?- Manage a team of 5-10 AML Analyst and Managers who are responsible for conducting EDD investigations in line with RBC standards on clients considered to be PEPs.
- Responsible for the oversight of timely, accurate, and complete files across the team, including the consistent and standard use of Investigations processes and of the requirements outlined in Enterprise policies and procedures.
- Partner with relevant stakeholders to ensure that HRC risk assessments are appropriately coordinated, routed, and escalated where relevant, using a risk-based approach.
- Create an environment and culture that allows us to attract and retain high performing employees.
- Help individuals and the team achieve high performance through building capabilities and effective coaching and performance management.
- Provide candid and actionable feedback, coaching and development on progress toward goals and behaviours exhibited to achieve outcomes through regular check-ins to support RBC’s Leadership Model Behaviours and Values.
- Assess training and development needs of the team based on the requirements of the role.
- Complete mandatory RBC training on a timely basis and keep abreast of current industry knowledge, best practices, and skills sets relevant to AML/CTF, and other related regulatory matters in support of the analyst role.
- Assist the Director, in creating, reviewing, or maintaining HRC policies and procedures.
- Liaise and partner with the PEP committee, the Risk Strategy & Analytics and Program & Innovation Teams, as well as other internal partners as applicable to identify and support program enhancement opportunities.
What do you need to succeed?
Must Have- Post-secondary education or equivalent experience
- Demonstrated expertise in financial crime and/or money laundering investigations, oversight, or advisory services within banking, law enforcement, or a regulatory body.
- Highly developed oral and written communication skills
- Experience coaching and developing team members.
- Strong strategic skills to build and maintain program design enhancements.
- Experience with Microsoft Excel and transactional analytics.
- Highly developed organizational skills
- Demonstrated in-depth knowledge of RBC policies and procedures.
- CAMS designation
- Language skills (French, Cantonese, Mandarin)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job Skills
Anti-Money Laundering (AML), Business Perspective, Communication, Decision Making, Financial Regulation, Interpersonal Relationship Management, Operational Integrity, Organizational Governance, Process Management, Strategic Thinking
Additional Job Details
Address:
20 KING ST W:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
- 5
Employment Type:
Full time
Platform:
GROUP RISK MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-03-10
Application Deadline:
2025-03-24
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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