Order clerk - customer services
KPB Gills Four Seasons Nursery Ltd Abbotsford
Overview
Languages
English
Education- Secondary (high) school graduation certificate
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting- Agriculture
- Wholesalers
- Sales
- Nursery - horticulture
Responsibilities
Tasks- Answer written and oral inquiries
- Prepare and/or deliver educational, publicity and information programs, materials and sessions
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Experience and specialization
Type of product- Tropical plants
- Ornamental trees, shrubs and hedges
- Bedding plants
- Perennials
- Internet
- MS Excel
- MS Outlook
- MS Word
- Sales and marketing
- Marketing
- Product development
Additional information
Transportation/travel information- Valid driver's licence
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
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