Program Manager, New Investment Counsellor Training

apartmentRoyal Bank of Canada placeToronto calendar_month 

Job Summary

Job Description

What is the opportunity?

The Program Manager will provide Investment Counsellors training and best practices in regards to prospecting, business development, onboarding clients, maintaining a wealth management practice, as well as the primary tasks required of their role.

They will design, implement and manage innovative training solutions that allow advisor teams to become more efficient, leverage the right resources to identify opportunities, and provide service excellence.

Please note there may be some travel involved throughout the year.

What will you do?
  • Create, execute and maintain a comprehensive training programs aligned with the company’s overall business objective that enhances new advisor training, drives a high-performance culture, and develops existing knowledge of building and maintaining a wealth management practice
  • Design, implement and manage innovative training solutions that allow advisor teams to become more efficient, leverage the right resources to identify opportunities, and provide service excellence
  • Research and apply adult learning theories to maintain a solid understanding of the adult learning models that shape training experiences, to properly assess the learning needs of advisor teams, and to recommend and evaluate appropriate learning solutions
  • Deliver in-person training and presentation to a large audience
  • Lead discussions and training on the values, vision and commitment of the firm to our clients and communities
  • Lead culture orientation for new hires to the firm
  • Support Associate Portfolio Manager Training and other training initiatives as needed

What do you need to succeed?

Must-have
  • Experience working at PH&N Investment Counsel Inc or a strong understanding of the Investment Counselling business in Canada
  • Minimum of 5 to 7 years of the wealth management industry, including full-service brokerage
  • Comfortable in front of a room delivering in-person training/coaching to large groups
  • Aptitude towards learning new software, strong ability to be self-taught and seek opportunities to apply software to real-life business situations in order to increase relevance to the learner
  • Excellent communication skills, both written and verbal
  • Microsoft Suite skills, specifically PowerPoint
Nice-to-haves
  • Project Management experience
  • Retail Brokerage Experience in a branch setting
  • Strong understanding of Business processes and applications
  • Successful completion of Aptitude Suitability and Personality Compatibility Software
  • Good knowledge of business trends and sales methodologies in the wealth management industry

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Flexible work/life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business and geographies

Job Skills

Adult Learning Theory, Communication, Curriculum Development, Detail-Oriented, Knowledge Organization, Large Group Presentations, Multi-Level Communication, T&D: Trends and Directions, Training Delivery, Training Evaluations

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

  1. 5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-01-23

Application Deadline:

2025-02-06

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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