Reconciliation Officer
Job Summary
Job Description
What is the Opportunity?
A high degree of accuracy and efficiency is required, in order to minimize any potential financial or reputational risks to the team, businesses we support and RBC
Prioritize and adjust tasks and schedules as necessary to meet established timelines/deadlines
Ensure adherence to Enterprise General Ledger Attestation Policy, SLAs and GRS operational controls
Perform investigations related to the resolution of reconciliations, which may require use of numerous RBC systems and applications
Investigation and follow up to be completed daily with adherence to established SLAs and use of the escalation protocol
Proactively identify and escalate process challenges to Senior Reconciliation Officers/Leads and/or Managers
Ensure appropriate supporting documentation for reconcilations/postings are prepared and provided to approvers for their review
Ensure all required reports are completed in a timely and efficient manner
What will you do?
Act as a coach and provide support on any assistance and escalation requests received as well as participate
Maintain up-to-date procedures and microlearning webex videos to ensure consistent service
Prompt and professional response to any enquiries from various internal business partners.
Cross-train to ensure quality support and backup/coverage at all times
What do you need to succeed?- Knowledge of General Ledger reconciliation processing and Enterprise GL Attestation Policy
- Good understanding of Enterprise and FSS applications related to GL Reconciliation Activities
- Excellent Word and Excel skills
- Strong ability to problem-solve, drive results and win as a team
Strong communication and client/partner service skills
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Flexible work/life balance options
Job Skills
Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management
Additional Job Details
Address:
180 WELLINGTON ST W:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
- 5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-06-06
Application Deadline:
2025-06-25
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.