Client Service Administrator

Adecco is currently hiring a full-time passionate and detail-oriented Client Services Administrator to provide exceptional support to our clients and internal teams in Toronto, ON. This role requires excellent organizational skills, strong communication abilities, and a customer-focused mindset to ensure seamless client interactions and efficient administrative operations.

• Location: Toronto, ON
• Job type: Permanent | Full-time

Responsibilities:

• Build relationships with clients and creditors through both inbound and outbound calls, emails, and returning voicemails
• Assist clients to meet their payment commitments
• Process creditor balance verifications and resolve discrepancies
• Complete monthly reports and tasks to ensure accounts are serviced in a timely manner
• Schedule credit counselling appointments for first-time callers as well as review appointments for existing clients
• Assume responsibility for professional development by staying up to date on current developments in the field of credit counselling
• Other duties as assigned by management including, but not limited to, classifying inbound documents, responding to general email inquiries, and assisting with outbound communications

Qualifications and Skills:

• Strong command of the English language (English/French bilingualism is an asset)
• Exceptional customer service and interpersonal skills
• Impeccable time management and ability to self-manage responsibilities
• Extremely detail-oriented with proven organizational skills
• Enjoys working with a multicultural public in a personable and empathetic manner
• Strong relationship building skills with internal and external stakeholders
• Strong interest in learning about personal finance
• Must be bondable
• Must be legally eligible to work, and reside in Canada

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

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