Senior Quality Assurance (QA) Manager - Ottawa

As a Senior QA Manager, you will lead and mentor a talented team, drive continuous improvement initiatives, and oversee food safety management programs in alignment with industry regulations.

• Pay Rate: $85k-$95k/year.
• Location: North York, ON
• Job type: Permanent | Full-time

Responsibilities:

• Develop, implement, and maintain comprehensive quality assurance programs and policies to ensure product consistency and safety.
• Lead and mentor a team of QA managers, supervisors, technicians, and specialists.
• Foster a culture of quality and food safety throughout the organization.
• Ensure compliance with all local, state, and federal food safety regulations (e.g., FDA, CFIA, FSMA, HACCP, GMP).
• Stay updated on industry regulations and standards, implementing necessary changes to maintain compliance.
• Assist in regulatory inspections and audits.
• Oversee the maintenance of food safety programs, including HACCP, allergen control, and sanitation.
• Conduct regular risk assessments and implement corrective actions to mitigate potential hazards.
• Monitor and enforce Good Manufacturing Practices (GMP) across the facility.
• Establish and monitor quality standards for raw materials, in-process products, and finished goods.
• Conduct regular product testing and inspections to ensure compliance with specifications.
• Investigate and resolve customer complaints related to product quality.
• Collaborate with production, R&D, maintenance, and supply chain teams to identify and implement process improvements.
• Analyze quality metrics and trends to drive continuous improvement initiatives.
• Lead root cause analysis and corrective action plans for quality-related issues.
• Develop and deliver training programs on quality assurance, food safety, and GMP for all employees.
• Ensure all staff are knowledgeable about and adhere to quality protocols.
• Maintain accurate and up-to-date records of quality assurance activities, including audits, inspections, and testing results.
• Prepare and present quality performance reports to senior management.

Requirements:

• Legal eligibility to work and reside in Canada.
• Bachelor’s degree in Food Science, Microbiology, Chemistry, or a related field.
• Minimum of 7-10 years of experience in quality assurance within the food manufacturing industry, preferably in a bakery or baked goods environment.
• Proven experience in managing QA teams and implementing food quality programs.
• Strong knowledge of HACCP, BRC/FSSC 22000, FSMA, and food safety regulations.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Exceptional attention to detail and organizational skills.
• Proficient in using quality data management software and tools.
• Excellent communication and interpersonal skills.
• HACCP certification required.
• BRC/FSSC 22000, PCQI, or other relevant food safety certifications preferred.

Don’t miss out on this Senior Quality Assurance (QA) Manager position in North York, ON. Apply now and our dynamic team of recruiters will reach out if you qualify for this role.