Intermediate Bilingual (English/French) Learning and Development Specialist to assess and provide strategic inputs on learning experiences for Call Centre

apartmentS.i. Systèmes placeToronto calendar_month 

Our client in the financial software solutions industry is looking for a Intermediate Bilingual (English/French) Learning and Development Specialist to assess and provide strategic inputs on learning experiences for Call Centre Operators - 33765664

Location: Remote - Must work EST, CST, or PST hours.

Duration: 9-Month Contract

Responsibilities:

  • Ensuring our new and returning Experts get onboarded, developed, and supported in an effective and efficient manner.
  • Applies instructional design methodology including needs analysis to uncover measurable behaviors required for the role, resulting in performance-based outcomes
  • Promotes a learning and growth mindset that aligns with our values, to build a continuous learning culture.

Must Haves:

  • 5+ years in Learning and Development
  • Bilingual - English /French - written and spoken

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