Regional Operations Manager/Directeur des opérations régionales
Description:
This role can be situated in any of our branch locations: Montreal, Ottawa, Quebec city, Halifax
WHO WE ARE
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
WHAT YOU’LL DO- Manage internal activities including all engineering CAD programming field engineering shop activities installation and repair services on-going engineering project support and project sign off
- Manage external activities including all out-sourced or sub-contract work in support of project installation activities
- Oversee budget for technical services department and make recommendations to General Manager for department needs
- Manage internal activities to support client expectations
- Mentor Level I II and III technicians in absence of Installation Manager
- Monitor and ensure labor expenditures do not exceed department budget
- Coordinate with Installation Manager as needed to secure necessary man power for installation jobs
- Manage internal activities that support client training
- Manage or facilitate field testing of integrated systems and training client on use
- Customer liaison in absence of Project Manager
- Create and maintain project related documentation in accordance with company guidelines Maintain scheduling and resources for the department
- Travel to various job sites required
Other duties assigned as needed
WHAT WE’RE LOOKING FOR
Must Haves:
- Proven ability to significantly contribute toward or lead operation initiatives with a results oriented approach
- Demonstrated leadership and management skills in a team-oriented collaborative environment
- Strong interpersonal skills with the ability to work effectively with all levels of the organization
- Understanding of technical aspects of audiovisual systems design and installation preferred
- Ability to motivate and effectively lead large project teams comprised of technical and administrative personnel toward a common goal
- Understanding of construction project management applied to audiovisual projects
- Proficient with AV project management theory and practices or other electro-mechanical installation techniques
- Proficient with test and calibration equipment preferred
- Ability to work and think independently and ensuring to meet deadlines
- Must have clear and professional communication skills (written and oral) both internally and externally
- Demonstrated customer service focus and client communication skills
- Minimum of a high school diploma or equivalent is required. Bachelor’s degree in Accounting Finance Business or related field is preferred
- Minimum 4 years of Management experience in similar or related field
- Experience in the AV industry is preferred
- AVIXA CTS
- Robust onboarding plan including job shadowing.
- Training and professional development opportunities
- On-site training and other learning opportunities
- Paid holidays, stat days, and flex days
- Competitive wages
- Medical benefits, including vision, health, dental and RRSP matching.
- World class tools to help you succeed.
- Enjoyable and dynamic company culture
MORE ABOUT US
At AVI-SPL Canada Ltd., we proudly boast our core values - build connections, be trailblazers, own it, do the right thing, thrive together. We rely on each other to deliver the best solution for our customers. We love what we do, and every member of our team is essential to our success.
We strive to create a work environment in which all individuals are treated fairly and with respect and have equal access to opportunities and resources.
In our commitment to building happier, more engaged, and productive workplaces, we will ensure that diversity, equality, and inclusion is at the heart of what we do.