Director of technology management - Toronto
The International Foundation for Customer Experience in Government Toronto
Overview
Languages
English
Education- Master's degree
- Information technology project management
- Computer/information technology administration and management, other
Experience
5 years or more
Hybrid
Work must be completed both in person and remotely.
Asset languages- Arabic
- 0 - $100,000
Responsibilities
Tasks- Assign IT projects to systems analysts, programmers and other computer technicians
- Coordinate IT projects, including the design and deployment of new IT systems and services
- Direct and control daily operations
- Recruit staff
- Review operational reports to assess compliance with software and hardware requirements
- Supervise computer analysts, engineers, programmers, technicians and other personnel
- Train staff
- Establish and implement policies and procedures for information systems
- Meet with clients to discuss system requirements, specifications, costs and timelines
- Consult with clients after sale to provide ongoing support
- Supervise technicians, technologists, programmers, analysts and other engineers
- Project management
- Conduct performance reviews
- Analyze user's requirements, and design and develop system architecture and specifications
- Assess, document and optimize the capacity and performance of information and communication system networks
- Provide business systems, network and Internet support to users in response to identified difficulties
- 1 to 2 people
Experience and specialization
Computer and technology knowledge- Data analysis and interpretation
- Lean Six Sigma
- Performance testing
- Technology assessment
- Strategic planning
- Process improvement
- Cybersecurity
- User experience design
Additional information
Security and safety- Criminal record check
- Willing to travel
- Travel expenses paid by employer
- Work under pressure
- Tight deadlines
- Attention to detail
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Client focus
Benefits
Other benefits- Free parking available
- Paid time off (volunteering or personal days)
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