Toronto - Senior Director, Enterprise Operations Transformation Office

apartmentRoyal Bank of Canada placeToronto calendar_month 

Job Summary

Job Description

What is the opportunity?

As Senior Director of Enterprise Operations (TEO) Transformation Office, you will be responsible for setting the direction, oversight and delivery of the strategic vision, initiatives and business operations and management activities across Transformation & Enterprise Operations.

Reporting to the Senior Vice President you will provide strategic and operational support to the executive team and have the opportunity to collaborate with leaders across T&O, PB, CB, and RBC Functions (e.g. Finance, HR, T&O Functions, PB,CB Strategy and Business Planning, etc.) to drive and deliver on strategic and operational mandate and activities.

What will you do?
  • Act as a strategic advisor/Chief of Staff to Senior Vice President and other executives to support with strategic and operational mandate
  • Leads horizontal development of Operations Strategy, Portfolio and Planning Management, Performance Management, Business Process Outsourcing Strategy and Execution, Talent & Workforce Strategy, and Team Communications functions for Enterprise Operations
  • Leads a team that partners with Technology to deliver AI, AI Operations, Data Strategy, and Automation
  • Partner with various senior leaders across T&O and RBC to drive cross-enterprise strategic initiatives and activities
  • Leads different executive meetings, including setting of SMT agenda, on a frequent basis to set strategic direction for the function while discussing the progress on operational activities and financial outcomes
  • Direct leadership of 30 people; supports SVP in leading 2000+

What do you need to succeed?

Must-have
  • Undergraduate degree in Business or Engineering, MBA would be an asset
  • 10+ years proven experience collaborating and advising senior executives while leading and executing strategic projects / programs (consulting experience would be an asset)
  • Executive engagement, stakeholder management and people leadership experience.
  • Experience executing/business sponsorship of large programs
  • Strong financial and business acumen
  • Operations Experience
  • Strong problem solving, strategic mindset, technology strategy
  • Ability to develop content and tailor messaging and presentations for an executive audience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business and geographies
#Ll-Hybrid
#Ll-POST

#TECHPJ

Job Skills

Consulting

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

  1. 5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-03-12

Application Deadline:

2025-03-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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