Front desk hotel clerk - Toronto
Bonnie View Inn Toronto
Overview
Languages
English
Education- Secondary (high) school graduation certificate
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer service
- Make and confirm reservations
Experience and specialization
Computer and technology knowledge- Word processing software
- Computerized bookkeeping system
- Spreadsheet
- Internet
- Lightspeed
- Reservation software
Toronto
Characteristics that will make you a perfect match for our Overnight Front Desk Associate:
You:
• Exhibit a positive and upbeat attitude.
• Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members...
Holiday Inn OakvilleOakville, 38 km from Toronto
Overview
Languages
English
Education
• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location....
Toronto
the floor is covered 100% of the time, including the Front Desk
• Direct guests to the Front Desk or meeting rooms
• Call taxis and/or shuttle for guests, valet guest vehicles as needed
• Assist, retrieve and load luggage for guests
• Notify the Front Desk...
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