[ref. c09486402] information technology (IT) support technician
YDG Glass Delta
Overview
Languages
English
Education- Bachelor's degree
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Jewish Federation of Greater VancouverVancouver, 19 km from Delta
inventory
• Set up and maintain manual and computerized information filing systems
Credentials
Certificates, licences, memberships, and courses
• CompTIA Security+ Certification
• Microsoft certified IT professional (MCITP)
• Information...
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