Medical office assistant

apartmentHugs Health Services placeVancouver calendar_month 

Overview

Languages

English

Education
  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Green job

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This information was provided by the employer; it was not verified by Job Bank.

The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.

Work setting
  • Private sector
  • Urban area
  • Health care institution, facility or clinic
  • Retirement home

Responsibilities

Tasks
  • Greet people and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Operate switchboard or telephone system
  • Order office supplies
  • Record and relay information
  • Schedule and confirm appointments
  • Send invoices
  • Maintain work records and logs
  • Receive and issue payments
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Arrange teleconferences
  • Calculate billing charges
  • Monitor mobile radio or telephone
  • Provide directory assistance
  • Provide emergency services
  • Relay service to persons with disabilities
  • Perform data entry
  • Provide customer service

Experience and specialization

Computer and technology knowledge
  • Switchboard 1-25 lines
  • Electronic scheduler
  • Word processing software
  • MS Office
  • Mac OS
  • Database software
  • Electronic mail
  • Spreadsheet
  • MS Excel
  • MS Outlook
  • MS PowerPoint
  • MS Word
  • MS Windows
  • WordPerfect
Specialization or experience
  • Green economy sector

Additional information

Security and safety
  • Bondable
  • Basic security clearance
  • Enhanced reliability security clearance
  • Criminal record check
Transportation/travel information
  • Public transportation is available
Work conditions and physical capabilities
  • Ability to work independently
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Sitting
  • Combination of sitting, standing, walking
Personal suitability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask
  • Time management
  • Maturity
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