Accounts Receivable & Collections Specialist

Our Vancouver client is looking for an Accounts Receivable and Collections Specialist to join their growing organization. In this role, you will be reporting directly to the Supervisor of Collections, and working closely with rest of the accounts receivable and collections team as well as other internal and external stakeholders. You will be responsible for the following duties:

• Performing collection calls and managing the portfolio of customer accounts to investigate payment discrepancies, identify collection priorities and manage customer relationships.
• Managing Accounts Receivable duties including collaborating with invoicing team to review and adjust invoices as needed, as well as processing and applying payments to the system based on client collection activities.
• Liaising internally with project managers and operations team to understand project progress impact on customer collections.
• Communicating with customers proactively with a solution driven approach as part of collection conversations.
• Collaborating with accounting team and accounts receivable team on necessary reconciliations and to achieve team targets