Customer Service Representative

We are seeking an Inside Sales Representative who is eager to join our growing client in Langley, BC! Our client offers an environment of steady work, team support, long-term stability, and opportunities for growth. The ideal candidate is a team player with strong communication (both written and oral) and interpersonal skills with the ability to work well in a fast-paced environment.

Responsibilities:

• Process orders, coordinate with production, attend meetings, and update sales reps and customers on order status and deliveries.
• Professionally engage with customers to meet their needs, resolve complaints, and follow up to ensure satisfaction.
• Learn the technical product line to advise clients, and present company products and services to current and potential customers.
• Manage multiple tasks and priorities, adapting as necessary with strong follow-up and multitasking skills.
• Update spreadsheets to track pricing and inventory using Microsoft Excel.
• Work collaboratively with the team, communicating effectively to meet deadlines.