Clerk, customer service

apartmentWorld Wide Furniture Limited placeHalifax calendar_month 

Overview

Languages

English

Education
  • Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting
  • Urban area
  • Retail/wholesale establishment/distribution centre

Responsibilities

Tasks
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive and log complaints
  • Receive credit and employment applications
  • Receive payments

Experience and specialization

Computer and technology knowledge
  • MS Excel
  • MS Outlook
  • MS Windows

Additional information

Security and safety
  • Criminal record check
Work conditions and physical capabilities
  • Attention to detail
Personal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player

Benefits

Other benefits
  • Free parking available
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