Toronto - Medical clinic receptionist

apartmentLink Physical Therapy placeToronto calendar_month 

Overview

Languages

English

Education
  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting
  • Private sector

Responsibilities

Tasks
  • Greet people and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Operate switchboard or telephone system
  • Order office supplies
  • Record and relay information
  • Schedule and confirm appointments
  • Send invoices
  • Maintain work records and logs
  • Receive and issue payments
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Calculate billing charges
  • Provide customer service
  • Carry out treatment programs, under the direction of physiotherapists and/or occupational therapists, to rehabilitate patients with various injuries or disabilities

Experience and specialization

Computer and technology knowledge
  • Electronic medical records
  • Switchboard 1-25 lines
  • Electronic scheduler
  • Word processing software
  • Mac OS
  • Accounting software
  • Database software
  • Presentation software
  • Electronic mail
  • Spreadsheet
  • MS Excel
  • MS Word

Additional information

Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Sitting
  • Combination of sitting, standing, walking
Personal suitability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask
  • Time management
  • Maturity

Benefits

Other benefits
  • Free parking available
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