Director of Credit & Collections
We are looking for a Director of Credit & Collections to join our client located in Vaughan, Ontario. In this pivotal role, you will oversee the credit and collections department, establish and implement credit policies, manage customer credit risk, and ensure the efficient recovery of outstanding receivables, thereby maintaining healthy cash flow and supporting our financial stability and growth.
Responsibilities:
o Plan, evaluate, implement and continuously improve Credit; Collections functions to enhance efficiency, build out standard best in class processes;o Monitor AR aging reports and take proactive measures to reduce overdue balances.
o Work closely with the internal stakeholders to resolve any discrepancies related to billing and cash application issues;o Prepare regular reports on AR, credit, and collections performance for senior management
o Collaborate and address with the sales; customer service teams to resolve disputes in a timely and professional manner; and ensure customer satisfaction.
o Apply strong financial acumen to analyze trends and provide insights to senior management to support strategic decision-making;o Create standard reports with commentary for both internal and external users;
o Prepare and present monthly reporting to Senior Management on the status of Accounts Receivable and bad debts;
o Perform monthly analysis on KPI metrics to ensure targets are being met and adjust targets and goals as required from time-to-time;o Update policies, procedures and SOX control matrices to ensure they are reflective of current state;