Senior scripter / programmer – telephony and contact center services
Randstad Montréal
RoleOur team delivers brilliant service by supporting our internal business stakeholders for complex technical issues that may arise in relation to our VoIP contact centre operations, telephony tools and reports. As a Senior Scripter / Programmer, you will engage and provide support to all Canadian Contact Centre operations within our Home-Auto, Claims, Lifestyle and Group Benefit teams.
You will provide support to these respective business areas in a tim
RandstadMontréal
Senior Contact Center IT Business Analyst Contact CenterLocation: Montreal / Laval / St-Hyacinthe / TorontoDescription:As Contact Center IT business analyst, you will play a leading role in demand management (new initiatives and non-standard...
Royal Bank of CanadaMontréal
i.e. laptops, smartphones, tablets etc.)
Nice-to-have
• Knowledge of insurance products
• Experience in a proactive sales environment
• Post-secondary education
• Customer service and/or sales experience in a contact centre environment
What’s...
RandstadMontréal
Senior Contact Center IT Business Analyst Contact CenterLieu de travail : Montréal / Laval / St-Hyacinthe / TorontoDescription :En tant qu'analyste d'affaires IT du centre de contact, vous jouerez un rôle de premier plan dans la gestion de la...