Help Desk
Mississauga
Join a dynamic IT team as an on-site Help Desk Technician providing critical technical support to end-users. This role offers an excellent opportunity for tech-savvy professionals to deliver hands-on support in a fast-paced environment.
Key Responsibilities:
- Provide expert Tier 1 technical support and triage for end-user hardware/software issues
- Manage workstation deployments and peripheral equipment setup
- Perform system upgrades and maintenance across multiple platforms:
- Windows OS
- Apple OS X
- Chrome OS
- iOS and Android devices
- Maintain and troubleshoot collaboration tools including Zoom, Google Suite, and Jamf
- Execute regular workstation sweeps and monitor functionality checks
- Manage inventory systems and asset tracking
- Handle printer management and maintenance
- Process e-waste according to security protocols
Required Qualifications:
- Demonstrated experience in face-to-face technical support
- Strong troubleshooting skills across PC, Mac, and mobile platforms
- Proficiency in managing enterprise collaboration tools
- Experience with hardware deployment and collection
- Strong inventory management capabilities
- Excellent customer service and communication skills
Preferred Qualifications:
- A+ Certification
- Experience with IT ticketing systems
- Knowledge of inventory management systems
- Experience with imaging and provisioning workstations
Benefits & Perks:
- Competitive hourly compensation
- Professional development opportunities
- Collaborative work environment
- Career advancement potential
To Apply: Qualified candidates please submit your resume through Adecco's career portal. Must be legally authorized to work in Canada.
About Adecco: Adecco is a leading staffing and recruitment agency connecting top talent with premier employers across Canada. We offer comprehensive career support and professional development opportunities.
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Citi College of Canadian CareersToronto, 26 km from Mississauga
Overview
Languages
English
Education
• College/CEGEP
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
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Job Description:
Position: Technical Support Analyst
Primary Location: Toronto, ON
Schedule: 40 hours per week, on-site at our North York office
Reports To: Help Desk Team Lead
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Overview
Languages
English
Education
• Bachelor's degree
Experience
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On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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