Contact Center Jobs in Burnaby
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Search Results - Contact Center Jobs in Burnaby
TRAXX CoachlinesBurnaby
customer service, and system adoption moving with consistency, accuracy, and speed.
Key Responsibilities Lead the commercial support team across contact centre performance, charter coordination, contracting, booking quality, systems administration...
ConfidentialBurnaby
with experience in a contact center environment, is essential. The role involves developing and executing annual business plans, focusing on new business, client retention, and exceptional client experience. The AVP will be responsible for service model strategy...
TELUS DigitalVancouver, 9 km from Burnaby
Accelerate your career at TELUS Digital as a CCaaS Program Delivery Manager, offering remote or hybrid work options. Lead the charge in delivering innovative contact center technologies to clients.
As part of the CX team, your primary...
Enterprise Solutions Inc.Canada
Job Title
• Amazon Connect Developer Location
• Remote Type
• Contract Responsibilities Design and deploy Amazon Connect contact center solutions.
Integrate AWS Connect with other AWS services (Lambda, Lex, S3, DynamoDB, etc.).
Customize call flows...
Hornblower Group Inc.Vancouver, 9 km from Burnaby
We're hiring a Senior Product Manager to drive strategy and execution for the technology behind Sales and Service at Hornblower. While you own the platforms the Sales, Service, and Contact Center teams sell and serve on, those teams own their operations...
TELUS DigitalVancouver, 9 km from Burnaby
Remote) within Canada, with travel to clients and TELUS Digital offices expected.
The Opportunity
As a Program Manager, Delivery - CCaaS, you'll partner with engineering and product leaders to drive contact center technology programs from start...
Stantec Consulting International Ltd.Vancouver, 9 km from Burnabyappcast.io
Stantec Consulting International Ltd. is seeking an HR Services Representative to provide responsive HR contact center support for a North American client base.
The role focuses on helping employees and HR partners navigate day-to-day HR needs...
AccentureVancouver, 9 km from Burnaby
experiences
• Autonomous AI agents for customer interaction
• AI-assisted agent copilots
• Conversational AI using LLMs
• Integrate GenAI services (e.g., Amazon Bedrock) into contact center workflows.
Basic Qualifications
• 7+ years of experience...
AmazonVancouver, 9 km from Burnabyappcast.io
join a team that is building a product that will touch millions of people daily.
Amazon Connect is a highly disruptive contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect...
AccentureVancouver, 9 km from Burnaby
development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Basic Qualifications: 10+ years of experience in designing, architecting and delivering in Cloud Contact Center platforms...
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